Wedding Fireworks Displays Terms and Conditions

Wedding Fireworks Displays, Civil Partnership Fireworks Displays, Birthday Fireworks Displays, Nov 5th Fireworks Displays, Christmas Lights Fireworks Displays, New Years Fireworks Displays, University Summer Ball Fireworks, or just about any other occasion worth celebrating

Fireworks Displays - Terms and Conditions

Payment

A 30% deposit is required along with your booking form to secure you booking with us. Once this is received your show date will be entered into our show diary. Receipt of a deposit constitutes a confirmation of your booking and is bound by the Terms & Conditions on this page.

The remaining balance is due no later than two weeks before your show date.

If you book a show within four weeks of your show date, then full payment is required upon booking.

 

 

Cancellation Policy* **

Cancellation by client in excess of 35 days notice - We will provide you with a 50% deposit refund, except when a Site Visit has been performed, where we will retain 80% of the deposit to cover our admin, and travelling expenses to and from the venue during the site visit. In this case you will receive an 20% refund of your Deposit.

 

Cancellation by Client, giving 7 - 34 days notice - 30% of the total show value will be invoiced,.

 

Cancellation by Client, giving less than 7 days notice - 50% of the total show value will be invoiced, 50% will be refunded.

 

Cancellation by Client, giving less than 24 hours notice - 75% of the total show value will be invoiced, 25% will be refunded.

 

If a show is not allowed to go ahead or cancelled by the venue for any reason outside of Shockwave Pyrotechnics Control, then the same conditions apply above as for a Client Cancellation.

 

*For shows scheduled between 31st October - 14th November that are cancelled by the client or venue giving in excess of 35 days notice, we will require 30% of the total show value to be paid.

 

Adverse weather conditions - Should Shockwave Pyrotechnics make the decision on the day of your show that your show cannot go ahead due to adverse weather conditions, then 40% of the total show value will be invoiced, and 60% refunded. If however the Pyrotechnics Crew has already "Set Up" the show, then 60% will be invoiced and 40% will be refunded.

 

Please Note: A show has never been cancelled by us due to adverse weather or any other reason. We will always discuss with the client a potential problem, and will always seek an amicable cancellation decision, which would in almost every circumstance be based purely on the safety of the Audience and / or Firing Crew. A Professional Fireworks Display can go ahead in most weather conditions which the general public would not expect, so don't let this overly concern you. Where an amicable decision cannot be reached, then the Shockwave Pyrotechnics' Display Supervisor allocated to your show will have sole responsibility for making the decision.

 

** See further down for page for the 'Pyrotechnics Pot' cancellation Policy

 

Pyrotechnic Substitutions and / or omissions

Shockwave Pyrotechnics reserve the right at any time to substitute or omit any pyrotechnic effect from a show which we feel may cause an unacceptable Health and Safety risk. This decision is normally put into effect where excessive wind conditions may cause long duration "hanging" effects to drift towards the audience and / or buildings. In 99% of cases, substitutions are made rather than omissions.

 

 

Notifying the relevant Authorities / Neighbours

It is the responsibility of the event organiser to notify neighbours, local farmers, livestock owners, hospitals, nursing homes and anyone else who may be affected or distressed by the display. Although we recommend you notify the parties listed above, it is not required by law. Shockwave Pyrotechnics do not take any responsibility for any distress caused to local residents or livestock as a direct result of one of our displays, it is down to the venue or the organiser of the event to contact any potentially distressed parties notifying them of the display.

 

 

Site Security

It is the responsibility of the event organiser to make sure that adequate safety measures are put in place. This includes firing site perimeter security (unless pre-arranged, where we can supply our own marshalls at additional cost) stopping the public from venturing into the firing site during setup or firing. The Display Team Lead has, at any time during the show, the power to stop the show, should the safety of the public and / or the firing crew be compromised.

 

Firing Site Clearup

It is inevitable that following a show, the firing site used will contain debris from the display itself. Whilst we always perform a thorough clear up following a show it is very likely there will be some debris remaining. The debris from a fireworks display will only normally be small pieces of paper and cardboard. This is the same for each and every show, and with each and every other Fireworks Display Company. If however you should require a complete and full 100% clearup, then please notify us in plenty of time so this can be arrange by either more crew, or additional equipment.

 

Your personal "Fireworks Display Fund"

Payments to your personal 'Fireworks Display Fund' can only be made using your secure payments page which uses Paypal. You DO NOT need a Paypal account to use this feature, but if you do have one then feel free to login and use your account.

 

Upon agreeing to use the 'Fireworks Fund' a deposit of £100.00 should be paid immediately upon booking to secure your date. This deposit is non refundable if the display is cancelled by the client for any reason at any point in time. Any monies refunded (according to our standard cancellation policy) will be paid direct to the client only and not to your individual contributors. It will be the responsibility of the client to distribute each appropriate refund to the contributors. See our additional Cancellation policy above that applies in addition.

 

The agreed 'Target Amount' for your display must be reached 35 days before your event date, if it's not, we will notify you of this fact and you should consider paying the balance yourself as the full balance is required 21 days before your event date. If the Target amount is not reached within 21 days of your event date then Shockwave Pyrotechnics reserve the right to cancel the display and you will be invoiced for 50% of your target amount, refunding any amount above this that is contained within the fund.

 

 

Data Protection

Shockwave Pyrotechnics do not pass on any contact information to any third parties.

 

Acceptance of the supplied Display Proposal by the venue and or client assumes acceptance of the above Terms and Conditions 

Should you require confirmation / clarification on any of the points above, then please contact us.

Confirming a show booking with Shockwave Pyrotechnics assumes your agreement with the conditions set out above.

Registered Office: 52 Bilbury Close, Redditch, Worcestershire, B97 5XN. Company No. 7183181

 

For Professional Wedding Fireworks Displays, Nov 5th Fireworks, New Years Eve Fireworks, Christmas Lights Fireworks, Birthday or Anniversary Fireworks or any other occasion based in the West Midlands with UK Coverage.